Return and Refund Policy

At Skyla and Associates, we take pride in providing high-quality digital products and services. Due to the nature of our digital content and services, we do not accept returns or exchanges.

Refund Eligibility:

Refunds are ONLY available under the following conditions:

• Requests for a refund must be made within 7 days of your purchase.

• Refunds will ONLY be considered if the product is proven to be defective or if there was an error in processing your order.

Non-Refundable Items:

• Digital products that have been downloaded or accessed.

• Services that have already been rendered or started.

How to Request a Refund:

To request a refund within the 7 - day eligibility period, please follow these steps:

1. Email our customer support at skylaassociatesllc@gmail.com with your order details and a brief explanation of the reason for your refund request.

2. Our team will review your request and respond within 3-5 business days

Important Notes:

• Refunds will not be granted if the request is made after the 7-day period has passed.

• Refunds are processed to the original payment method only.

By purchasing from Skyla and Associates, you acknowledge and agree to the terms outlined in this Return and Refund Policy. If you have any questions or need further clarification, please contact our support team at skylaassociatesllc@gmail.com

Thank you for your understanding and for choosing Skyla and Associates.