FAQ

Frequently Asked Questions (FAQ)

1. What does Skyla and Associates do?

We specialize in credit repair and improvement services, helping clients address inaccuracies on their credit reports, build positive credit habits, and achieve financial goals. Our services include personal information cleanup, dispute resolution for delinquent accounts, and tailored credit-building strategies.

2. How do I get started?

Getting started is easy! Simply schedule a consultation through our website. Before the consultation, make sure you have a clear understanding of your credit report and are prepared to discuss your goals and expectations.

3. What are your package options?

We offer 3-month, 6-month, and 9-month packages tailored to your credit needs. These include services like inquiry removal, dispute resolution, monthly updates, and personalized credit guidance.

4. Is credit monitoring required?

Yes, credit monitoring is required while working with us. This allows us to track your progress and respond quickly to updates or changes on your credit report.

 

5. How long does it take to see results?

Results vary depending on individual circumstances. While some clients notice changes within the first few months, others may require a longer timeframe to achieve their desired outcomes. Consistency and patience are key!

6. Do you guarantee specific results?

We do not guarantee specific results. Credit repair involves multiple factors, including the accuracy of disputes, responses from creditors, and your commitment to improving your financial habits. We promise to provide expert guidance and dedicated support throughout your journey.

7. What is your refund policy?

Refund requests must be made within 7 days of purchase and are only available for specific circumstances, such as processing errors. Please review our Return and Refund Policy for full details.

8. Can you remove all negative items from my credit report?

Not all negative items can be removed. If the information is accurate and verified, it will remain on your report until the applicable reporting period expires. However, we will work diligently to challenge inaccuracies and guide you in building positive credit.

 

9. How can I contact you for additional questions?

For further assistance, please email us at skylaassociatesllc@gmail.com or fill out the contact form on our website. Our team is here to help you!